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Privacy Policy


Privacy Policy

Privacy Policy

Privacy Policy

Welcome to Vets Fur Pets Clinic's privacy notice. Here, we outline how we collect and utilise information when you interact with our website. As a data controller, we are committed to providing transparency about our data practices, including why and how we process your information and the rights you hold over your data.

Who We Are

We are a Vets Fur Pets Clinic, located at Villa no.1, 62nd StreetAl Barsha 3, Dubai P.O. Box: 448856, United Arab Emirates and Seventh Heaven Wadi Al Safa 3, Shop ABGRU 17, Al Barari, Dubai. You can reach us via mail at the provided address or by email at For any inquiries regarding your personal data, please contact us using the provided contact details.

How We Use Your Information

Website Usage:

When you visit our website, we use cookies. By using our service, you consent to the use of cookies. For more details about cookies, their usage, and your choices, please refer to our Cookies Policy, which explains these aspects comprehensively.

Data Storage:

Your personal information, including inquiries, is stored and processed on a cloud server.

Data Retention:

We retain your information for no longer than necessary, considering operational and legal requirements. Our retention periods are subject to regular review to ensure compliance with relevant regulations.

Enquiry Submissions:

When you submit an enquiry via our website, we request your name or company name, email address, contact number, and specify the area of interest within Vets Fur Pets Clinic.

We use this information to respond to your query promptly, providing the necessary information about our services. Additionally, we may follow up with you via email or phone to ensure your needs are met, based on our legitimate interest in providing accurate information and customer service.

Feedback Surveys:

When you participate in our feedback surveys, we collect your name, email address, and/or organisation name, job role, phone number, and your feedback on our services.

We use this information to enhance our services and customer relationships. With your consent, your name, place and some or all of your comments may be displayed publicly on our website as testimonials.

Your Rights as a Data Subject

Understand that users are entitled with various rights regarding their personal data under applicable laws. You can request information about the data we hold and ask for corrections if necessary. If your data processing relies on consent or contract, you can request a machine-readable copy of your data or ask for its deletion in certain circumstances.

You have the right to request cessation of data usage if you believe it is not done lawfully. Additionally, you can request that automated processing or profiling not be used in decisions affecting you.


If you have concerns about our data practices, please contact us directly at We encourage resolving issues internally before escalating further.

Updates to This Privacy Policy

We regularly review and update our privacy policy to align with evolving services and data usage practices. If we plan to utilise your data in new ways, we will inform you and, if necessary, seek your consent.

Cookie List

A cookie is a small piece of data (text file) that a website requests your browser to store on your device when visited by a user. This enables the website to remember information about you, such as language preference or login details. Users must understand that by saying ‘first-party cookies’, we mean cookies that are set by the website you are visiting. Additionally, we utilise third-party cookies, which originate from a domain different from the website being visited, for advertising and marketing purposes. Know the reasons why we use cookies and other tracking technologies:

Functional Cookies:

These cookies empower the website to offer enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have incorporated into our pages. Not allowing these cookies may result in improper functioning of some or all of these services.